E&B Plumbing Pros
Website: https://ebplumbingpros.com

Your privacy is important to us. It is E&B Plumbing Pros’ policy to respect your privacy and comply with applicable privacy laws regarding any information we may collect from you across our website, https://ebplumbingpros.com, and other sites we own and operate.

1. Information We Collect

Log Data

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:

• Your IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Other diagnostic data

Device Data

We may also collect information about the device you are using, including:

• Device type
• Operating system
• Unique device identifiers
• Device settings
• General location data

Personal Information

We may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Home or service address
• Billing/payment details
• Any information submitted through contact forms or service requests

2. Legal Bases for Processing

We collect and use your personal information only when we have a valid legal basis, including:

• To perform a contract or provide requested services
• To respond to inquiries or service requests
• For legitimate business interests, including marketing, improving services, and security
• With your consent, such as for marketing emails
• To comply with legal obligations

You may withdraw consent at any time where applicable.

3. How We Use Your Information

We may collect, hold, use, and disclose information for the following purposes:

• To provide plumbing services and respond to inquiries
• To schedule appointments and communicate with you
• To improve website functionality and user experience
• For internal record keeping and administration
• For marketing and promotional communications, where permitted
• For analytics and business development
• To comply with legal requirements

4. Disclosure of Personal Information

We may disclose your information to:

• Employees, contractors, and service providers
• Website hosting and IT providers
• Payment processors
• Marketing and analytics providers
• Legal or regulatory authorities when required
• Third parties assisting in delivering services

We do not sell your personal information.

5. International Data Transfers

Your information may be stored or processed in Canada or other jurisdictions where our service providers operate. By using our services, you consent to these transfers.

We take reasonable steps to ensure your data is protected in accordance with applicable privacy laws.

6. Your Rights

You may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your data

To exercise these rights, contact us using the details below.

7. Cookies

We use cookies to enhance your experience and analyze website usage. Cookies help us:

• Understand user behavior
• Improve website performance
• Deliver relevant content

You can control or disable cookies through your browser settings.

8. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission or storage is 100% secure.

9. Business Transfers

If E&B Plumbing Pros is acquired or merges with another business, your information may be transferred as part of that transaction.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our website constitutes acceptance of any changes.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

E&B Plumbing Pros
Website: https://ebplumbingpros.com
Email: Contact Us
Phone: +1(425) 835-3015

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